![]() The reason given was there were not enough servers on duty. The place had many open tables but we were told there was a half-hour wait. My wife and I wanted to eat at TAP one recent Sunday afternoon. So why not reopen the multiple entrances? That was one of the major design elements of the casino. I understand with the coronavirus pandemic they wanted to make sure everyone was wearing a mask and to ensure that all patrons had to wear a mask and go through a checkpoint. The casino still has one basic entrance open, with other entrances closed. I have been increasingly concerned, though, that while revenues are at or reaching the pre-coronavirus pandemic era – MGM Springfield grossed $22 million in November 2022, the most recent released figure – too many of the amenities are still not fully operational. I want the casino to succeed as the jobs and revenue it brings to the area are sorely needed. ![]() There were statements made that simply needed questioning. I’ve never hated MGM nor have I ever hated the idea of a casino for Western Massachusetts much less for Springfield. When MGM Springfield was being built, a public relations person for the gaming giant called me after I wrote a story about security at the casino – not yet open – and asked me “Why do you hate MGM?”
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